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Context Help

If you feel lost inside our web hosting Control Panel, the first step you should take is to push the Help button, which is present on each and every page. A popup will appear. It contains comprehensive info about all the operations that you can carry out on the page in question. Each popup shows up on the very same page so that you can quickly get back to your work.

Video Tutorials

We have a vast range of video tutorials clarifying how to use our web hosting Control Panel. They're made for those of you who want to see how things are getting done rather than only reading articles. Thus, everyone can quickly find their way around our Control Panel by merely watching our step-by-step how-to video clips.

F.A.Q.

If you can't discover the solution you searching for, have a glance at our extensive Frequently Asked Questions database, which covers questions asked by actual people and provides practical solutions. We regulary "revamp" our FAQ section with new questions & answers in an attempt to embrace all the innovations and new additions to our web hosting platform.

Ticketing System

If you still can't discover the solution you are looking for in the FAQ database either, you can contact our fantastic team of support engineers available 24-7-365 and ready to help you with any problem. Each support ticket you submit will be responded to within 60 minutes (the average support ticket response time is about 20 minutes), so you will never have to wait a long time to get your question answered.

Contact Details

US Toll Free Phone: +1-855-211-0932
US International: +1-727-546-HOST(4678)
UK Phone: +44-20-3695-1294
AU Phone: +61-2-8417-2372
OUR ID: 144535

Sales Lines Working Hours:
Monday to Friday:
10.00 AM - 12.00 AM GMT/UK
05.00 AM - 07.00 PM EST/USA
06.00 PM - 08.00 AM EST/AU

email: support@propersupport.com

Online Contact Form

Check your server status To check the status of your server if you think there is a problem, please go to: www.properstatus.com